They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. They value diversity, promote equality and challenge discrimination.
Timeshare Regulatory Bodies
RDO (formerly OTE) was created following the decision by the European Timeshare Federation in February 1998 to integrate all national timeshare trade associations into one pan-European direct membership Organisation: RDO. The former timeshare councils in over ten countries act now as its national chapters, and a significant number of Timeshare related companies are RDO members ruled by a strict code of ethics. RDO works closely with the DTI, OFT and governments at European and National level, aiming to create a fair legislation for Timeshare and protection to consumers. RDO is now accepted as the Timeshare industry trade body.
The American Resort Development Association (ARDA) is the Washington D.C.-based trade association representing the vacation ownership and resort development industries (timeshares). ARDA has almost 1,000 corporate members ranging from privately held firms to publicly traded corporations with extensive experience in shared ownership interests in leisure real estate. The membership also includes timeshare owner associations (HOAs), resort management companies, industry vendors, suppliers, and consultants; as well as owners through the ARDA Resort Owners Coalition (ARDA-ROC).
The Australian Timeshare and Holiday Ownership Council Limited (ATHOC) is a not-for-profit industry body established in 1994 to represent all interests involved in the Australian timeshare industry, and to work toward national industry best practice. ATHOC operates nationally with an elected board representing a range of membership categories covering resorts, timeshare owners, developers and promoters, marketers, exchange companies and organisations providing professional advice to the timeshare industry.
Citizens Advice aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives.